The Process:
Phase I: Needs Analysis
The initial meeting with the customer (could be on the phone, if necessary) is intended to examine the following:
+ The customer's current level of performance ("where am I today versus where do I want to be.")
+ The Needs of the customer ("The most important thing for me is to improve my spoken English in business situations.")
+ The chemistry with the consultant ("Do I connect with the consultant?")
Phase II: Customization
After collecting all the relevant information from the customer, we "sew" and customize the appropriate program for the customer, and send a proposal.
Phase III: Delivery (No Pain No Gain)
One-on-one consultation, at our place or yours, with one goal – to improve your effectiveness and performance. To make you an effective communicator.
Phase IV: Feedback and Control
We check on a regular basis whether the consultation is suitable and effective for the customer. In case we conclude it's not effective, we make changes "on-the-fly". Feedback is important to us, and we base our consulting programs on it.
The Structure:
The sessions are measured according to regular hours (60 minutes) or academic hours (45 minutes), depending on the project.
The number of sessions depends on the customer:
Do you need to practice for a business presentation for next week's conference? (recommended: between 1 to 3 sessions), or do you want to acquire a significant business vocabulary and improve you spoken English and your confidence in using business English? (recommended: between 10 to 20 sessions). | 
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