Add-VantageEnglish

Your employees need training with regards to their interactions with clients overseas? Need training for your company representatives that are located abroad?

Are your salespeople as effective in English as they are in their native language? Do they understand the cultural differences between themselves and the customers, and know how to communicate with different cultures? And what about business writing? Are the e-mails sent to the customers overseas look marketable? Sound professional? Present your company in the best possible way?

The way that your employees behave with customers overseas is a reflection on your company.

Add Vantage offers various group workshops to improve the business interactions with customers overseas:

+ Improving sales effectiveness when working overseas or with customers overseas

+ Improving spoken business English – leveraging the employees' performance

+ Effective presentations (for the purposes of sales, marketing, training, and more)

+ Effective inter-cultural communication (specializing in the U.S. market)

+ Improving business writing and business e-mails

The Process:

Phase I: Needs Analysis

The initial meeting with the customer (could be on the phone if necessary) is intended to examine the following:

+ The Needs of the customer ("The most important thing for me is to improve the presentation skills of my salespeople.")

+ Time table ("I need the solution by the next conference in Berlin at the end of August."

+ The chemistry with the consultant ("Will the employees connect with the consultant?")

Phase II: Customization

After collecting all the relevant information from the customer, we "sew" and customize the appropriate training program for your organization, and send a proposal.

Phase III: Delivery (No Pain No Gain)

We deliver the targeted workshops with the objective of leveraging and increasing the employees' performance.

In cases where the workshops are based on unique organization-specific knowledge, we will study the material in order to create a more relevant and effective training program.

Phase IV: Feedback and Control

We check on a regular basis whether the workshops are effective for the group. In case we conclude it's not effective, we make changes "on-the-fly". Feedback is important to us, and we base our training programs on it.

The Structure:

The workshops are measured according to academic hours (one academic hour = 45 minutes).

Each session is between 2 to 4 academic hour (depending on the number of participants for the workshop).

The number of sessions depends on the customer:

Does the group need to practice for a presentation next week? (recommended: between 1 to 3 sessions), or does the group need a more thorough workshop that deals with various topics? (recommended: between 5 to 15 sessions).

For more information, please call +972-52-8665501, or by e-mail: info@addvantage.co.il

Workshops